Positive staff survey outcome

Today we have announced the results of the staff survey that many of us took part in before Christmas. Sixty per cent of us took part in the survey which is a high response rate for any organisation.

The headline results are shown below, and I’m pleased that we have improved out results in 9 of the 10 sections of the survey (one area stayed the same). This is despite the fact that we have had to make significant changes affecting every member of staff as a result of central government’s austerity programme which has meant that the council has had its income reduced by over 40% since 2010. These changes impacting staff include revisions to terms and conditions, working arrangements, office accommodation and car parking. All changes that usually have a negative impact on how we feel about our role and organisation.

Of particular note is that we have improved staff engagement by 5% - and we have seen a corresponding drop in those staff reporting that they are disengaged. This is vitally important to our communities and customers who receive services from us.

Thank you to everybody who completed the survey. It allows us as a management team to start working with you all and your teams to develop actions together to continuously improve our organisation and business.

	Average positive response		Change
Section	2014	2012
Change	65%	61%	+4%
Your role	63%	63%	0
Culture, wellbeing and safety	77%	73%	+4%
Reward and Recognition	62%	58%	+4%
Communication	60%	57%	+3%
Management and Leadership	53%	50%	+3%
Learning and Development	57%	52%	+5%
Employee engagement	56%	51%	+5%
Teamwork	75%	72%	+3%
Customers	70%	68%	+2%

Speak again soon. For daily updates, discussion, personal opinion, comment or just to connect or keep in touch you can follow me on Twitter at http://twitter.com/#!/drcarltonbrand.
Carlton