Friday 30 April 2010

It's been a busy week this week. I am Deputy Assistant Returning Officer (DARO) for the South West Wiltshire constituency at next weeks' election. This means that I'm responsible and accountable for the election in this constituency. We're in the final stages of planning, training the polling station teams and preparing for the verification and count next Thursday. As an election "junky", I'm loving it!

Tomorrow, Friday I'm taking my team to Urchfont to spend a day reviewing where we are as a team; what's going well and what's not working as well as we would wish. We'll then develop our improvement plans together to ensure we're all leading in the same direction. We will also be starting work on some elements of the Business Plan that will take shape over the next 3-4 months. More of this another time.

I spent yesterday morning walking the streets of Melksham with one of our Parish Stewards and the highway repairs team. We were learning about the demand that comes into the service, and designing ways for improving the quality and speed of response to our customers. I love this work; it's real and you always learn something new that can be used to develop and improve the business that we're in.

Thanks for reading. I'll try and speak again next week but as I will have been up all night at the count it may not happen!

Enjoy your long weekend.

Carlton