I'm writing this on Thursday this week as I'm due to be in London tomorrow at a meeting with fellow Directors from across the country. This is a good opportunity to showcase what we're achieving in Wiltshire as well as understanding what others are doing to meet the challenges that we all face. I must say that these challenges all appear to be finance-related over the next 3 years or so. More of this anon...
I chaired the weekly BMP/SAP Programme Board this morning with representatives from the change network in all departments. We have a consolidated list of issues with SAP that the programme team and departmental Change Champions are working through. SAP procurement is still the biggest issue, with the key concerns being: requisitioners that don't have the required SAP training, vendors missing from the system and managers not approving shopping carts quickly enough. The team are working to address these with the business. Interestingly, when I'm out in the departments there are many examples of the system and teams working very well with the new processes, but you always get these variations in major change programmes like this.
This weeks results from the appointments process were presented to the Implementation Executive yesterday. Another 30 or so people moved into new positions during the last week, so momentum is continuing. We will keep up the pressure on this.
I have had two visits from Directors from two unitaries - Central Bedfordshire and Enfield - this week. Both are interested to learn about how we have achieved LGR, SAP, Shared Services and our continued work on Systems Thinking / Lean. It's good to reflect that our national profile is raising steadily and Wiltshire is becoming known for cutting edge change and innovation. This can only improve the service we provide to our citizens and customers.
Thanks and talk again next week.
Have a good weekend.
Carlton
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Carlton Brand, Corporate Director Wiltshire Council
Dr Carlton Brand
Carlton Brand, Corporate Director Wiltshire Council
About me
Dr Carlton Brand has worked in local government since 2004 and joined Wiltshire County Council in 2007.
During Carlton’s time as Corporate Director at Wiltshire County Council he co-led the transition to the new unitary Wiltshire Council. As part of the ongoing transformation process he led on the implementation of an ambitious new business management programme utilising SAP to underpin the new organisation; the introduction of systems thinking (lean) to transform service performance for customers; and procurement reform amongst his many other corporate responsibilities. In the last couple of years he has developed a new organisation model for the council which is based on hubs and campuses, working with partners such as the Police around the community areas.
Carlton is passionate about developing future leaders and has led the development of a coaching and mentoring programme across the council in order to develop leaders and enable managers to share their skills and experience. Himself a fully accredited executive coach and leadership mentor, Carlton is a Chartered Manager and Fellow of the Chartered Management Institute.
Carlton enjoys engaging and sharing ideas with partner organisations and other councils through his activities with South West Councils, SOLACE (Society of Local Authority Chief Executives) ACCE (Association of Council Chief Executives) and CCN (County Councils Network) among others.
Prior to joining Wiltshire, Carlton was Corporate Director for Resources at St Edmundsbury Borough Council in Suffolk where he led on performance improvement through systems thinking and the efficiency/cost reduction agenda in response to the Gershon review, amongst others.
For the first twenty years of his career, Carlton worked for Ford Motor Company; first as a design engineer in product development and latterly as a senior manager leading large teams of engineers on the concept, design, development and launch into manufacturing of major new model programmes such as the Ford Focus. Carlton has worked widely across Europe, the USA and Japan in many Ford and supplier engineering and manufacturing facilities.
Married with two sons he enjoys all forms of motor sport, cricket, fishing and astronomy.
During Carlton’s time as Corporate Director at Wiltshire County Council he co-led the transition to the new unitary Wiltshire Council. As part of the ongoing transformation process he led on the implementation of an ambitious new business management programme utilising SAP to underpin the new organisation; the introduction of systems thinking (lean) to transform service performance for customers; and procurement reform amongst his many other corporate responsibilities. In the last couple of years he has developed a new organisation model for the council which is based on hubs and campuses, working with partners such as the Police around the community areas.
Carlton is passionate about developing future leaders and has led the development of a coaching and mentoring programme across the council in order to develop leaders and enable managers to share their skills and experience. Himself a fully accredited executive coach and leadership mentor, Carlton is a Chartered Manager and Fellow of the Chartered Management Institute.
Carlton enjoys engaging and sharing ideas with partner organisations and other councils through his activities with South West Councils, SOLACE (Society of Local Authority Chief Executives) ACCE (Association of Council Chief Executives) and CCN (County Councils Network) among others.
Prior to joining Wiltshire, Carlton was Corporate Director for Resources at St Edmundsbury Borough Council in Suffolk where he led on performance improvement through systems thinking and the efficiency/cost reduction agenda in response to the Gershon review, amongst others.
For the first twenty years of his career, Carlton worked for Ford Motor Company; first as a design engineer in product development and latterly as a senior manager leading large teams of engineers on the concept, design, development and launch into manufacturing of major new model programmes such as the Ford Focus. Carlton has worked widely across Europe, the USA and Japan in many Ford and supplier engineering and manufacturing facilities.
Married with two sons he enjoys all forms of motor sport, cricket, fishing and astronomy.
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